OK Computer: Vermont's IT Challenges
The Department of Motor Vehicles has spent roughly $18 million on a new computer system thatdoesn't work. The courts have spent at least $1.7 million on their own computer system. It doesn't work either. Why have there been so many failures in the state's efforts to modernize its technology systems? We'll talk to John Dooley, Associate Justice of the Supreme Court, and DMV Commissioner Robert Ide. We'll also talk to Commissioner of the Department of Information and the state's Chief Information Officer Richard Boes to find out what we can learn from these mistakes.
Also, Vermont is getting ready to implement a brand new health care exchange system. We'll find out what that system will look like and whether this new technology will learn from the mistakes of the past.