Cota’s Hospitality Home looked just as you might picture a mom-and-pop eldercare residence in rural Vermont. Residents of the modest farmhouse outside Barre could sit on the porch under a rusty metal awning to watch cars pass by. The owners lived and worked there.
But inside the residential care home, regulators found chronic problems. Beginning in 2006, Cota’s operated in what the Vermont Attorney General’s Office would later describe as “substantial or habitual violation” of state rules.