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FairPoint Wins Approval To Provide New Hampshire State Telecom Service

The New Hampshire Executive Council has approved a $13 million contract for FairPoint Communications to provide Internet and telecommunications services for state government.

The approval came after an earlier decision on the contract was delayed due to service problems experienced by the company’s Granite State telephone customers.  

As part of the contract agreement, FairPoint will hold public meetings around the state to discuss the service issues.

FairPoint repair delays surged after the company’s union workers went on strike in October, and there have been numerous complaints from customers throughout northern New England.

In Vermont, regulators say the company has made significant progress addressing a backlog of repairs in recent weeks. 

The Vermont Public Service Board has opened an investigation into the repair delays and a Thanksgiving weekend outage of the state’s  E-911 system which is being blamed partly on a failure of FairPoint equipment. 

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